{"id":654,"date":"2024-04-08T03:58:44","date_gmt":"2024-04-08T03:58:44","guid":{"rendered":"https:\/\/demo.divi-pixel.com\/it-services\/?page_id=654"},"modified":"2024-04-08T03:58:44","modified_gmt":"2024-04-08T03:58:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/test.designnord.de\/?page_id=654","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; custom_padding_last_edited=&#8220;on|phone&#8220; admin_label=&#8220;Hero Section&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#071018&#8243; custom_padding=&#8220;30px||0px||false|false&#8220; custom_padding_tablet=&#8220;30px||0px||false|false&#8220; custom_padding_phone=&#8220;0px||||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; width_tablet=&#8220;90%&#8220; width_phone=&#8220;90%&#8220; width_last_edited=&#8220;on|tablet&#8220; custom_margin=&#8220;||30px||false|false&#8220; custom_margin_tablet=&#8220;||30px||false|false&#8220; custom_margin_phone=&#8220;||0px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][dipi_dual_heading first_heading=&#8220;Your Questions&#8220; second_heading=&#8220;Discover Answers in Our FAQ&#8220; heading_tag=&#8220;h1&#8243; sh_padding=&#8220;20px|3px|0px|9px|false|false&#8220; heading_display_tablet=&#8220;&#8220; heading_display_phone=&#8220;column&#8220; heading_display_last_edited=&#8220;on|phone&#8220; fh_padding_tablet=&#8220;&#8220; fh_padding_phone=&#8220;0px|0px|10px|0px|false|false&#8220; fh_padding_last_edited=&#8220;on|phone&#8220; sh_padding_tablet=&#8220;20px|3px|0px|9px|false|false&#8220; sh_padding_phone=&#8220;0px|8px||8px|false|true&#8220; sh_padding_last_edited=&#8220;on|phone&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; first_heading_font=&#8220;Poppins||||||||&#8220; first_heading_text_color=&#8220;#94a3b8&#8243; first_heading_font_size=&#8220;80px&#8220; first_heading_letter_spacing=&#8220;-5px&#8220; second_heading_font=&#8220;Poppins||||||||&#8220; second_heading_text_align=&#8220;left&#8220; second_heading_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||-10px||false|false&#8220; first_heading_font_size_tablet=&#8220;60px&#8220; first_heading_font_size_phone=&#8220;40px&#8220; first_heading_font_size_last_edited=&#8220;on|tablet&#8220; first_heading_letter_spacing_tablet=&#8220;-3px&#8220; first_heading_letter_spacing_phone=&#8220;-1.5px&#8220; first_heading_letter_spacing_last_edited=&#8220;on|tablet&#8220; second_heading_font_size_tablet=&#8220;16px&#8220; second_heading_font_size_phone=&#8220;0px&#8220; second_heading_font_size_last_edited=&#8220;on|tablet&#8220; custom_css_free_form=&#8220;.dipi-dh-second-heading{||  width:200px;||}&#8220; global_colors_info=&#8220;{}&#8220;][\/dipi_dual_heading][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Poppins||||||||&#8220; header_text_align=&#8220;center&#8220; header_text_color=&#8220;#94A3B8&#8243; header_font_size=&#8220;80px&#8220; header_letter_spacing=&#8220;-5px&#8220; header_font_size_tablet=&#8220;60px&#8220; header_font_size_phone=&#8220;40px&#8220; header_font_size_last_edited=&#8220;on|tablet&#8220; header_letter_spacing_tablet=&#8220;-3px&#8220; header_letter_spacing_phone=&#8220;-1.5px&#8220; header_letter_spacing_last_edited=&#8220;on|tablet&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h1>Answered Here<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; use_custom_gutter=&#8220;on&#8220; 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_module_preset=&#8220;default&#8220; items_font=&#8220;Poppins||||||||&#8220; items_text_color=&#8220;#94A3B8&#8243; active_text_color=&#8220;#FFFFFF&#8220; global_colors_info=&#8220;{}&#8220;][\/dipi_breadcrumbs][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; custom_css_main_element_last_edited=&#8220;on|phone&#8220; custom_css_main_element_tablet=&#8220;max-width:30% !important;&#8220; custom_css_main_element_phone=&#8220;max-width:100%;&#8220;][et_pb_blurb title=&#8220;Scroll Down&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#x33;||divi||400&#8243; icon_color=&#8220;#64748B&#8220; icon_placement=&#8220;left&#8220; image_icon_width=&#8220;25px&#8220; image_icon_width_tablet=&#8220;25px&#8220; image_icon_width_phone=&#8220;0px&#8220; image_icon_width_last_edited=&#8220;on|phone&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Poppins||||||||&#8220; header_text_color=&#8220;#94a3b8&#8243; header_font_size=&#8220;14px&#8220; image_icon_custom_padding=&#8220;0px|0px|0px|0px|true|true&#8220; max_width=&#8220;115px&#8220; module_alignment=&#8220;right&#8220; link_option_url=&#8220;#dp-scroll&#8220; header_font_size_tablet=&#8220;14px&#8220; header_font_size_phone=&#8220;12px&#8220; header_font_size_last_edited=&#8220;on|phone&#8220; module_alignment_tablet=&#8220;right&#8220; module_alignment_phone=&#8220;center&#8220; module_alignment_last_edited=&#8220;on|phone&#8220; custom_css_blurb_title=&#8220;margin-top: 5px;||margin-left: -14px;&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; module_id=&#8220;dp-scroll&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;|20px||20px|false|true&#8220; custom_margin_tablet=&#8220;|20px||20px|false|true&#8220; custom_margin_phone=&#8220;|10px||10px|false|true&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; custom_padding=&#8220;0px||||false|false&#8220; border_radii=&#8220;on|20px|20px|20px|20px&#8220; border_radii_tablet=&#8220;on|20px|20px|20px|20px&#8220; border_radii_phone=&#8220;on|15px|15px|15px|15px&#8220; border_radii_last_edited=&#8220;on|phone&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_3,1_3,1_3&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;2&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; width_tablet=&#8220;&#8220; width_phone=&#8220;90%&#8220; width_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#EFF2F4&#8243; custom_padding=&#8220;20px|20px|20px|20px|true|true&#8220; border_radii=&#8220;on|10px|10px|10px|10px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins|||on|||||&#8220; text_text_color=&#8220;#64748B&#8220; text_letter_spacing=&#8220;2px&#8220; custom_margin=&#8220;||220px||false|false&#8220; custom_margin_tablet=&#8220;||220px||false|false&#8220; custom_margin_phone=&#8220;||50px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>General<\/p>\n<p>[\/et_pb_text][dipi_faq show_all=&#8220;on&#8220; excluded_post_ids=&#8220;850, 849, 848, 847, 846&#8243; icon_animate=&#8220;on&#8220; icon_closed=&#8220;&#x35;||divi||400&#8243; icon_open=&#8220;&#x32;||divi||400&#8243; icon_open_color=&#8220;#64748B&#8220; icon_closed_color=&#8220;#64748B&#8220; entry_background_closed=&#8220;RGBA(255,255,255,0)&#8220; entry_background_open=&#8220;RGBA(255,255,255,0)&#8220; 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entry_background_open=&#8220;RGBA(255,255,255,0)&#8220; title_padding_closed=&#8220;0px|50px|10px|0px|false|false&#8220; content_padding_closed=&#8220;0px|50px|0px|0px|true|false&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; title_closed_font=&#8220;Poppins||||||||&#8220; title_closed_text_color=&#8220;#071018&#8243; title_closed_font_size=&#8220;18px&#8220; title_closed_letter_spacing=&#8220;-0.4px&#8220; title_closed_line_height=&#8220;1.6em&#8220; content_closed_font=&#8220;Poppins||||||||&#8220; content_closed_text_color=&#8220;#64748B&#8220; title_closed_font_size_tablet=&#8220;18px&#8220; title_closed_font_size_phone=&#8220;15px&#8220; title_closed_font_size_last_edited=&#8220;on|phone&#8220; border_color_all_entries_closed=&#8220;RGBA(255,255,255,0)&#8220; global_colors_info=&#8220;{}&#8220;][\/dipi_faq][\/et_pb_column][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#EFF2F4&#8243; custom_padding=&#8220;20px|20px|20px|20px|true|true&#8220; border_radii=&#8220;on|10px|10px|10px|10px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins|||on|||||&#8220; text_text_color=&#8220;#64748B&#8220; text_letter_spacing=&#8220;2px&#8220; custom_margin=&#8220;||220px||false|false&#8220; custom_margin_tablet=&#8220;||220px||false|false&#8220; custom_margin_phone=&#8220;||50px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>General<\/p>\n<p>[\/et_pb_text][dipi_faq show_all=&#8220;on&#8220; excluded_post_ids=&#8220;850, 849, 848, 844, 846&#8243; icon_animate=&#8220;on&#8220; icon_closed=&#8220;&#x35;||divi||400&#8243; icon_open=&#8220;&#x32;||divi||400&#8243; icon_open_color=&#8220;#64748B&#8220; icon_closed_color=&#8220;#64748B&#8220; 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custom_css_main_element=&#8220;display:flex;||flex-direction:column;&#8220; border_radii=&#8220;on|15px|15px|15px|15px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;https:\/\/demo.divi-pixel.com\/it-services\/wp-content\/uploads\/sites\/43\/2024\/05\/it-img-08214.svg&#8220; title_text=&#8220;it-img-08214&#8243; module_id=&#8220;dipi_popup_id_25845536&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; width=&#8220;15%&#8220; max_width=&#8220;100%&#8220; custom_margin=&#8220;auto||||false|false&#8220; filter_invert=&#8220;100%&#8220; custom_css_main_element=&#8220;cursor:pointer;&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8220;2_5&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins||||||||&#8220; text_text_color=&#8220;#FFFFFF&#8220; text_font_size=&#8220;30px&#8220; text_letter_spacing=&#8220;-1.3px&#8220; text_line_height=&#8220;1.4em&#8220; max_width=&#8220;400px&#8220; custom_margin=&#8220;||100px||false|false&#8220; custom_margin_tablet=&#8220;||100px||false|false&#8220; custom_margin_phone=&#8220;||50px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; text_font_size_tablet=&#8220;30px&#8220; text_font_size_phone=&#8220;20px&#8220; text_font_size_last_edited=&#8220;on|phone&#8220; text_letter_spacing_tablet=&#8220;-1.3px&#8220; text_letter_spacing_phone=&#8220;-0.5px&#8220; text_letter_spacing_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>What is the process for initiating a new IT service request?<\/p>\n<p>[\/et_pb_text][et_pb_icon font_icon=&#8220;&#xf5fd;||fa||900&#8243; icon_color=&#8220;#0CABF3&#8243; icon_width=&#8220;30px&#8220; align=&#8220;left&#8220; module_class=&#8220;gradient-icon&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; custom_margin_tablet=&#8220;&#8220; custom_margin_phone=&#8220;||15px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_icon][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins||||||||&#8220; text_text_color=&#8220;#64748B&#8220; text_font_size=&#8220;25px&#8220; text_letter_spacing=&#8220;-1px&#8220; text_line_height=&#8220;1.4em&#8220; custom_margin_tablet=&#8220;&#8220; custom_margin_phone=&#8220;||15px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; text_font_size_tablet=&#8220;25px&#8220; text_font_size_phone=&#8220;16px&#8220; text_font_size_last_edited=&#8220;on|phone&#8220; text_letter_spacing_tablet=&#8220;-1px&#8220; text_letter_spacing_phone=&#8220;-0.2px&#8220; text_letter_spacing_last_edited=&#8220;on|phone&#8220; text_line_height_tablet=&#8220;1.4em&#8220; text_line_height_phone=&#8220;1.5em&#8220; text_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Contact us via phone, email, or our website to discuss your needs and kickstart the service request process.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins||||||||&#8220; text_text_color=&#8220;#64748B&#8220; text_font_size=&#8220;25px&#8220; text_letter_spacing=&#8220;-1px&#8220; text_line_height=&#8220;1.4em&#8220; text_font_size_tablet=&#8220;25px&#8220; text_font_size_phone=&#8220;16px&#8220; text_font_size_last_edited=&#8220;on|phone&#8220; text_letter_spacing_tablet=&#8220;-1px&#8220; text_letter_spacing_phone=&#8220;-0.4px&#8220; text_letter_spacing_last_edited=&#8220;on|phone&#8220; text_line_height_tablet=&#8220;1.4em&#8220; text_line_height_phone=&#8220;1.5em&#8220; text_line_height_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Contact us via phone, email, or our website to discuss your needs and kickstart the service request process.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8220;#&#8220; button_text=&#8220;Book an Appointment&#8220; button_alignment=&#8220;left&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; custom_button=&#8220;on&#8220; button_text_size=&#8220;17px&#8220; button_text_color=&#8220;#EFF2F4&#8243; button_bg_color=&#8220;RGBA(255,255,255,0)&#8220; button_border_width=&#8220;0px&#8220; button_border_radius=&#8220;0px&#8220; button_font=&#8220;Poppins||||on||||&#8220; button_icon=&#8220;&#x35;||divi||400&#8243; button_on_hover=&#8220;off&#8220; custom_margin=&#8220;||||false|false&#8220; custom_padding=&#8220;0px|0px|0px|0px|true|true&#8220; button_text_size_tablet=&#8220;17px&#8220; button_text_size_phone=&#8220;16px&#8220; button_text_size_last_edited=&#8220;on|phone&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_3,2_3&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;2&#8243; make_equal=&#8220;on&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#EFF2F4&#8243; width_tablet=&#8220;&#8220; width_phone=&#8220;90%&#8220; width_last_edited=&#8220;on|phone&#8220; custom_margin=&#8220;||30px||false|false&#8220; custom_padding=&#8220;40px|40px|40px|40px|true|true&#8220; custom_padding_tablet=&#8220;30px|30px|30px|30px|true|true&#8220; custom_padding_phone=&#8220;20px|20px|20px|20px|true|true&#8220; border_radii=&#8220;on|15px|15px|15px|15px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; custom_css_main_element=&#8220;display:flex;||flex-direction:column;&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_blurb title=&#8220;General Questions&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xf0eb;||fa||900&#8243; icon_color=&#8220;#071018&#8243; icon_placement=&#8220;left&#8220; image_icon_width=&#8220;15px&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Poppins||||||||&#8220; header_letter_spacing=&#8220;-0.4px&#8220; hover_enabled=&#8220;0&#8243; custom_css_blurb_title=&#8220;margin-left: -20px;&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220; content_max_width=&#8220;100%&#8220; sticky_enabled=&#8220;0&#8243;][\/et_pb_blurb][et_pb_blurb title=&#8220;Let&#8217;s watch&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xf04b;||fa||900&#8243; icon_color=&#8220;#FFFFFF&#8220; image_icon_background_color=&#8220;#071018&#8243; icon_placement=&#8220;left&#8220; image_icon_width=&#8220;16px&#8220; content_max_width=&#8220;1100px&#8220; module_id=&#8220;dipi_popup_id_25845536&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Poppins||||||||&#8220; header_text_color=&#8220;#071018&#8243; body_font=&#8220;Poppins||||||||&#8220; body_text_color=&#8220;#64748B&#8220; body_line_height=&#8220;1em&#8220; background_color=&#8220;#FFFFFF&#8220; image_icon_custom_padding=&#8220;18px|17px|18px|22px|true|false&#8220; width=&#8220;220px&#8220; module_alignment=&#8220;left&#8220; custom_margin=&#8220;auto||||false|false&#8220; custom_padding=&#8220;10px|10px|10px|10px|true|true&#8220; custom_padding_tablet=&#8220;10px|30px|10px|10px|true|false&#8220; custom_padding_phone=&#8220;10px|30px|10px|10px|true|false&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; custom_css_main_element=&#8220;cursor:pointer;&#8220; custom_css_blurb_title=&#8220;margin-top:5px;&#8220; border_radii=&#8220;on|100px|100px|100px|100px&#8220; border_radii_image=&#8220;on|100px|100px|100px|100px&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Video 03:44<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8220;2_3&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][dipi_faq show_all=&#8220;on&#8220; icon_closed=&#8220;&#x35;||divi||400&#8243; icon_open=&#8220;&#x32;||divi||400&#8243; icon_open_color=&#8220;#64748B&#8220; icon_closed_color=&#8220;#64748B&#8220; entry_background_closed=&#8220;RGBA(255,255,255,0)&#8220; entry_background_open=&#8220;RGBA(255,255,255,0)&#8220; entry_margin_closed=&#8220;||15px||false|false&#8220; entry_padding_closed=&#8220;5px|5px|5px|5px|true|true&#8220; title_padding_closed=&#8220;20px|50px|25px|20px|false|false&#8220; title_padding_closed_tablet=&#8220;10px|50px|15px|0px|false|false&#8220; title_padding_closed_phone=&#8220;10px|50px|15px|0px|false|false&#8220; title_padding_closed_last_edited=&#8220;on|tablet&#8220; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; title_closed_font=&#8220;Poppins||||||||&#8220; title_closed_text_color=&#8220;#071018&#8243; title_closed_font_size=&#8220;18px&#8220; title_closed_letter_spacing=&#8220;-0.5px&#8220; title_closed_line_height=&#8220;1em&#8220; content_closed_font=&#8220;Montserrat||||||||&#8220; content_closed_text_color=&#8220;#64748B&#8220; content_closed_letter_spacing=&#8220;-0.2px&#8220; title_closed_font_size_tablet=&#8220;16px&#8220; title_closed_font_size_phone=&#8220;15px&#8220; title_closed_font_size_last_edited=&#8220;on|phone&#8220; title_closed_line_height_tablet=&#8220;1.4em&#8220; title_closed_line_height_phone=&#8220;1.4em&#8220; title_closed_line_height_last_edited=&#8220;on|tablet&#8220; border_radii_entries_closed=&#8220;on|8px|8px|8px|8px&#8220; border_color_all_entries_closed=&#8220;RGBA(255,255,255,0)&#8220; border_width_bottom_entries_closed=&#8220;1px&#8220; border_color_bottom_entries_closed=&#8220;rgba(100,116,139,0.2)&#8220; global_colors_info=&#8220;{}&#8220;][\/dipi_faq][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_4,1_4,1_4,1_4&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_column][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][dipi_counter suffix=&#8220;+&#8220; count_to_number=&#8220;38&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; all_font=&#8220;Poppins||||||||&#8220; all_text_align=&#8220;left&#8220; all_text_color=&#8220;#64748B&#8220; all_font_size=&#8220;60px&#8220; all_letter_spacing=&#8220;-2px&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/dipi_counter][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins||||||||&#8220; text_text_color=&#8220;#071018&#8243; text_font_size=&#8220;15px&#8220; text_letter_spacing=&#8220;-0.2px&#8220; custom_margin_tablet=&#8220;||30px||false|false&#8220; custom_margin_phone=&#8220;||40px||false|false&#8220; custom_margin_last_edited=&#8220;on|tablet&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Services we Cover<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][dipi_counter suffix=&#8220;+&#8220; count_to_number=&#8220;200&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; all_font=&#8220;Poppins||||||||&#8220; all_text_align=&#8220;left&#8220; all_text_color=&#8220;#64748B&#8220; all_font_size=&#8220;60px&#8220; all_letter_spacing=&#8220;-2px&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/dipi_counter][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins||||||||&#8220; text_text_color=&#8220;#071018&#8243; text_font_size=&#8220;15px&#8220; text_letter_spacing=&#8220;-0.2px&#8220; custom_margin_tablet=&#8220;&#8220; custom_margin_phone=&#8220;||40px||false|false&#8220; custom_margin_last_edited=&#8220;on|phone&#8220; global_colors_info=&#8220;{}&#8220;]Projects Completed[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_4&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][dipi_counter suffix=&#8220;+&#8220; count_to_number=&#8220;500&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; all_font=&#8220;Poppins||||||||&#8220; all_text_align=&#8220;left&#8220; all_text_color=&#8220;#64748B&#8220; all_font_size=&#8220;60px&#8220; all_letter_spacing=&#8220;-2px&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;][\/dipi_counter][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins||||||||&#8220; text_text_color=&#8220;#071018&#8243; text_font_size=&#8220;15px&#8220; text_letter_spacing=&#8220;-0.2px&#8220; global_colors_info=&#8220;{}&#8220;]Happy Customers[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#071018&#8243; global_colors_info=&#8220;{}&#8220;][et_pb_row _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; width_tablet=&#8220;&#8220; width_phone=&#8220;90%&#8220; width_last_edited=&#8220;on|phone&#8220; custom_padding=&#8220;||||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Poppins||||||||&#8220; text_text_color=&#8220;#64748B&#8220; text_font_size=&#8220;18px&#8220; text_orientation=&#8220;center&#8220; custom_margin=&#8220;||5px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Frequently Asked Questions<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; header_2_font=&#8220;Poppins||||||||&#8220; header_2_text_align=&#8220;center&#8220; header_2_text_color=&#8220;#64748B&#8220; header_2_font_size=&#8220;150px&#8220; header_2_letter_spacing=&#8220;-12px&#8220; 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custom_padding_tablet=&#8220;20px|20px|20px|20px|true|true&#8220; custom_padding_phone=&#8220;10px|10px|10px|10px|true|true&#8220; border_radii=&#8220;off|15px|15px||&#8220; border_width_all=&#8220;1px&#8220; border_color_all=&#8220;rgba(100,116,139,0.5)&#8220; border_width_bottom=&#8220;0px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;2_5&#8243; _builder_version=&#8220;4.24.2&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#151E27&#8243; custom_padding=&#8220;20px|20px|20px|20px|true|true&#8220; custom_css_main_element=&#8220;display:flex;||flex-direction:column;&#8220; border_radii=&#8220;on|15px|15px|15px|15px&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_blurb title=&#8220;Data Points: Our Journey Through Numbers&#8220; use_icon=&#8220;on&#8220; font_icon=&#8220;&#xf27a;||fa||900&#8243; icon_color=&#8220;#64748B&#8220; image_icon_width=&#8220;30px&#8220; icon_alignment=&#8220;left&#8220; _builder_version=&#8220;4.24.2&#8243; 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class=\"dipi-dh-bg-container\">\n                                    Discover Answers in Our FAQ\n                                <\/span>\n                            <\/span>\n                        <\/span>\n                    <\/h1>\n                <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Answered Here<div class=\"et_pb_module dipi_breadcrumbs dipi_breadcrumbs_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-breadcrumbs dipi-bc-left\">\n                <ul >\n                    \n                                                        <li  class=\"dipi-breadcrumb-item dipi-breadcrumb-home\">\n\n                                                    <a  href=\"https:\/\/test.designnord.de\">\n                                <span  content=\"Home\">\n                                                                        K\u00fcstenwiese | IT-Dienstleister                                <\/span>\n                            <\/a>\n\n                                                <meta itemprop=\"position\" content=\"1\"\/>                    <\/li>\n\n                    <li class=\"dipi-breadcrumb-separator\">\n                    <span class=\"et-pb-icon dipi-separator-icon\">&#x35;<\/span>\n                <\/li>                            \n                <\/ul>\n            <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>General<div class=\"et_pb_module dipi_faq dipi_faq_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":false,\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can you provide case studies or examples of your IT 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successful projects across different industries on our website.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>How can your IT support improve our business operations?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>By reducing downtime, optimizing system performance, and leveraging the latest technology to enhance productivity.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>How does your company ensure data security and compliance?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Through strict security measures, regular audits, and adherence to global compliance standards.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"3\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>What are your service level agreements for IT support?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>We provide clear SLAs with guaranteed response and resolution times, tailored to various business requirements.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"4\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>What is the process for initiating a new IT service request?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Contact us via phone, email, or our website to discuss your needs and kickstart the service request process.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"5\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">:<\/i>\n                                    <i class=\"dipi-faq-icon-closed\">;<\/i><span>What IT services and solutions does your company offer?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>We offer cloud services, cybersecurity, data management, and custom software solutions tailored to your business needs.<\/p>\n<\/div>\n                    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